Troubleshooting
Quick solutions for common problems with Adobe Premiere Pro Creative Control Suite.
Adobe Premiere Pro Creative Control Suite
5 documented problems
The action does not run its shortcut
shortcuts focus
The action does not run its shortcut
Open Adobe Premiere Pro, review the configured shortcut, and enable application focus. If needed, try a 100–300 ms delay.
Shortcuts do not work on macOS
macOS accessibility
Shortcuts do not work on macOS
Grant Stream Deck permission in System Settings > Privacy & Security > Accessibility, then restart Stream Deck.
The dial affects the wrong application
shortcuts focus
The dial affects the wrong application
Enable focus for Adobe Premiere Pro before the shortcut and make sure the application has finished opening.
Does your Premiere installation path on Windows contain quotes?
Windows 0.3.4
Does your Premiere installation path on Windows contain quotes?
Version 0.3.4 supports quoted Windows installation paths. Update from the official Elgato Marketplace listing and check that the path points to the stable Premiere Pro executable.
Are Lift, Extract, Fit Sequence or Insert behaving unexpectedly?
Windows macOS 0.3.4
Are Lift, Extract, Fit Sequence or Insert behaving unexpectedly?
Use the Adobe default shortcut preset or configure each action to match your shortcuts. Select the relevant panel or clips before running a command. Version 0.3.4 corrects the Spanish defaults for Lift, Extract and Fit Sequence on Windows and retains the Insert and Lift fixes on macOS. Your custom shortcuts are preserved.
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